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FAQ

  1. Who do I contact if I have lost my share certificate or have a query about dividends?
  2. Who do I notify if I have changed my address?
  3. Is it possible to have a lost or invalid dividend cheque replaced?
  4. Can I have my dividends paid directly into my bank or building society account?
  5. Can I transfer all or some of my shares to other members of my family?
  6. I receive multiple copies of shareholder circulars. What should I do?
  7. How do I get an annual report?
  8. I have a question which is not covered in the above. Who do I contact?

Answers

  1. Who do I contact if I have lost my share certificate or have a query about dividends?
    For Carr's Group Ordinary Shares, please contact the address above

  2. Who do I notify if I have changed my address?
    Please download the Change of Address form (located under 'Forms') and send it to Capita Asset Services. Alternatively, if you are unable to download the form, please contact our Shareholder Helpline and we will send you a form.

  3. Is it possible to have a lost or invalid dividend cheque replaced?
    Yes. Please contact Capita Asset Services. See address above.

  4. Can I have my dividends paid directly into my bank or building society account?
    Yes, if you hold ordinary shares and live in the UK or certain other countries covered by the transcontinental automated payment service. Please contact Capita Asset Services for further information. See address above.

  5. Can I transfer all or some of my shares to other members of my family?
    Yes. Please contact Capita Asset Services. See address above or download a form (located under 'Forms'). You may also download guidance on completing the form (located under 'Forms').

  6. I receive multiple copies of shareholder circulars. What should I do?
    Your name probably appears on the share register more than once. Please contact Capita Asset Services for advice on how to amalgamate your shareholdings. See address above.

  7. How do I get an annual report?
    Please see Annual & Interim Reports within the Financial Results for details

  8. I have a question which is not covered in the above. Who do I contact?
    Further information can be found at the Capita Asset Services website. Alternatively, please see Contact Us for details of who to contact with your question.

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